The ugliness of the situation snowballs into a complete nightmare and a predictable legal battle.
When you listen to the story, if you think Bob's ethics are a little shaky at the beginning, just wait until you hear some of the stuff he's saying at the end of the piece.
For me, this tale is the ultimate in death avoidance. From beginning to end, everyone involved with Bob and his brand of cryonics shows an amazing inability to accept death. They all seem to think the frozen bodies in Bob's cryogenic chambers are in some sort of half-dead state, and it's as though, they don't really have to let go of their loved ones, or accept their own impending deaths, if they have cryonics to fall back on.
As always with This American Life, it's a fascinating tale, and it's full of lots of murky ethical issues.